Support

If you need help using the learning platform, please check the guidance below.

For course-related questions

Contact your manager, supervisor or training administrator.

For technical issues

Email support@telligent-solutions.com

Please include:

• your full name;
• your organisation;
• the course name;
• a screenshot if possible;
• a short description of the issue.

Typical technical issues include:

• login problems;
• password reset problems;
• a course not loading;
• a certificate not appearing;
• an error message on screen.

Support hours:
Monday to Friday, 09:00–17:30, excluding public holidays.